Terms of Service
Last modified: February 18, 2022
Acceptance of Terms of Service
These Terms of Service "(Terms)" are a legal agreement between you and CampusTap Inc. D.B.A. Esprezzo (“Company,” “we,” “us,” or “our”) that governs your use of Company’s website, esprezzo.io (the “Website”) and any related application(s), mobile features, or services operated or provided by Company on or through the Website (collectively, the “Services”). The words “user,” “you,” and “your” refer to entities or individuals that access or use the Services. These Terms do not alter in any way the terms or conditions of any other agreement you may have with us. If you are using the Services on behalf of an entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf.
BY CLICKING TO ACCESS OR SIGN-IN TO THE SERVICES, COMPLETING THE SIGNUP PROCESS TO USE THE SERVICES, OR BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT USE THE SERVICES.
1. Eligibility
The Services are only available to users who can form legally binding contracts under applicable law. By accessing or using the Services, you represent that you are at least eighteen (18) years of age, or over the age of majority in the state or country where you are a resident or citizen.
2. Registering with Us
Access to and use of certain functionalities of the Services requires you to register for a user account (“Account”) with us. If you decide to register an Account with us, you will provide us your name, email address, password, and other registration information to create and access your Account. You agree to provide us with accurate, complete and current information during Account registration and at all other times, and you agree to update all information provided to us or requested by us if, and as soon as, such information changes. You agree to keep your login information confidential and to not authorize any third party to use your Account. We will not be liable for any loss or damage that results from the unauthorized use of your Account, either with or without your knowledge. You are fully responsible for your failure to safeguard information or for permitting any other person to access or use the Services via your Account, and you agree that we may attribute all use of your Account to you. You agree to notify us immediately at contact@esprezzo.io if you suspect any unauthorized use of your Account or any other breach of security. You may not sell or otherwise transfer your Account.
You and Company use electronic means to communicate, when you use the Services or send us emails, and when we post a notice on the Services or send you emails. You: (a) consent to receive communications, including notifications, from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal requirement that such communications would satisfy if they were in a hard copy writing.
3. Acceptable Use
All information, materials, and other content provided as a component of the Services (collectively, the “Content”) is the sole and exclusive property of Company or its licensors. Subject to your compliance with these Terms, we grant to you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services, and to access, use, view, and print any Content, solely for your personal, non-commercial purposes. For the avoidance of doubt, the following activities are permitted under these Terms:
- your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
- you may store files that are automatically cached by your Web browser for display enhancement purposes only;
- you may print or download one copy of a reasonable number of pages of the Website or other Content for your own personal, non-commercial use and not for further reproduction, publication, or distribution; and
- if we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
4. Prohibited Use
Except for the limited rights set forth in Section 3, you may not download, copy, duplicate, sell, print, rent, lease, issue, distribute, transmit, broadcast, modify, perform, display, transfer, upload, post, create derivative works of, exploit, sublicense or otherwise assign to any third party any portion of the Services or the Content. When using the Services, you must not:
- remove any proprietary notices on the Services or Content, or attempt to disable, bypass, modify, defeat, or otherwise circumvent any digital rights management or security system used as part of the Services or Content;
- infringe or misappropriate the intellectual property, proprietary or privacy rights of any third party;
- make any use of the Services or Content that violates any applicable local, state, national, international or foreign law;
- provide any content, data or information to Company that contains viruses or malicious code or is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy or right of publicity, hateful, or racially, ethnically or otherwise objectionable;
- fail to use reasonable efforts to prevent the unauthorized license, access, sale, transfer, lease, transmission, distribution or other disclosure of the Services or Content;
- allow any individual to use any account login credentials (e.g., user identification(s), code(s), password(s), procedure(s) and user keys) issued to, or selected by, Company for someone other than the individual identified in the Account information;
- upload to the Services or otherwise provide to use the personal information of others that you are not authorized to provide;
- use the Services or Content to develop applications, services, websites, or any other functionalities that leverage the Services or Content;
- communicate the Content to the public, provide or make available any links, hypertext (Universal Resource Locator (URL) address) or otherwise grant access (other than a “bookmark” from a web browser) to the Services, or any part thereof;
- use the Services or Content in a way that suggests you are a representative of Company;
- circumvent the user authentication or security of the Services or any host, network, or account related thereto;
- interfere with or disrupt the proper functioning of the Services, any third-party systems used to host the Services, or other equipment or networks used to provide the Services; or
- cause damage to Company’s business, reputation, employees, members, facilities, or to any other person or legal entity.
In addition to the foregoing, any scraping, automated access, or other unauthorized access to, and storage of, Services or Content will result in immediate termination of your access to the Services.
No right, title, or interest in or to the Services or any Content is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Services or Content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
5. Subscriptions and Payment
5.1 Service Options
You can find a description of our Services on the Website, and we will explain which options are available to you when you create an Account. Certain options may be provided to you free-of-charge. Other options require a paid subscription (“Paid Subscription”). We may also offer special promotional plans, memberships, or services, including offerings of third-party products and services in conjunction with or through the Services. We are not responsible for the products and services provided by such third parties. We reserve the right to modify, terminate or otherwise amend our offered subscription plans and promotional offerings at any time in accordance with these Terms. If there is a fee listed for any portion of the Services, by accessing, providing your authorization, or using that portion, you agree to pay the fee. All fees are paid through a third-party payment processor. If you cancel your Paid Subscription to the Services, or if your Paid Subscription to the Services is interrupted (for example, if you change your payment details), you may not be able to re-subscribe for the Services. You are solely responsible for any data, usage and other charges assessed by mobile, cable, internet or other communications services providers for your access to and use of the Services.
5.2 Trials
From time to time, we or others on our behalf may offer trials of paid subscriptions for a specified period without payment or at a reduced rate (a “Trial”). Company may determine your eligibility for a Trial, and withdraw or modify a Trial at any time without prior notice and with no liability, to the extent permitted under applicable law.
5.3 Billing
A Paid Subscription will be billed to you as either (i) a one-time annual fee with the entire payment due at the time you subscribe to the Services, or (ii) a monthly recurring fee with the initial payment due at the time you subscribe to the Services and additional payments billed to you monthly in arrears. We reserve the right to change the price for Paid Subscriptions, including recurring subscription fees and any usage fees, from time to time and will communicate in advance any price changes and, if applicable, how to accept those changes. Price changes will take effect at the start of the next subscription period following the date of the price change. Subject to applicable law, you accept the new price by continuing to use the Services after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by unsubscribing from the Paid Subscription prior to the price change going into effect.
5.4 Renewal; Cancellation
Your Paid Subscription will automatically renew at the end of each applicable subscription period unless you cancel your Paid Subscription before the end of the then-current subscription period through your account page here. The cancellation will take effect the day after the last day of the current subscription period.
6. Ownership and Intellectual Property
The Services and the Content are protected by copyright, trademark, patent, and other intellectual property and proprietary right laws. All title, ownership rights, and intellectual property rights in and to the Services and the Content are owned by us or our licensors. All rights are reserved. The Services and the Content may contain certain licensed materials, and our licensors may protect their rights in the event of any violation of these Terms.
The Company name, CampusTap, Inc. D.B.A. Esprezzo, and the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans included in the Services are the trademarks of their respective owners.
7. Your Materials
Company may, from time-to-time, offer areas in the Services where you and other users can upload materials and information (collectively, “Your Materials”). You are responsible for Your Materials. By submitting Your Materials, you represent and warrant that:
- You own or otherwise control all of the rights to Your Materials, including copyrights and trademarks; and
- Your Materials do not violate the privacy, publicity, intellectual property or other rights of any other person or entity.
COMPANY TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR ANY OF YOUR MATERIALS, INCLUDING LOSS OR DAMAGE RESULTING FROM YOUR RELIANCE ON INFORMATION OR OTHER MATERIALS CONTAINED IN YOUR MATERIALS. UNDER NO CIRCUMSTANCES ARE YOU ENTITLED TO PAYMENT FROM COMPANY FOR YOUR MATERIALS. YOU AGREE THAT IF ANYONE BRINGS A CLAIM AGAINST COMPANY RELATED TO YOUR MATERIALS, YOU WILL INDEMNIFY AND HOLD COMPANY HARMLESS FROM AND AGAINST ALL DAMAGES, LOSSES, AND EXPENSES OF ANY KIND (INCLUDING REASONABLE ATTORNEY FEES AND COSTS) ARISING OUT OF SUCH CLAIM.
8. User Feedback
By submitting any ideas, feedback, or suggestions regarding the Services (“Feedback”) to us through the Services or by any other means, you acknowledge and agree that: (i) your Feedback does not contain confidential or proprietary information of you or any third party; (ii) we are not under any obligations of confidentiality with respect to the Feedback; (iii) we may freely use, reproduce, distribute, and otherwise exploit the Feedback for any purpose; and (iv) you are not entitled to any compensation of any kind from us.
9. Links to Other Websites and Services
If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes, among other things, links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
10. Reliance on Information Posted
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
The Services may include content provided by third parties, including, without limitation, materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
11. Privacy Policy
Please refer to our Privacy Policy, which describes our practices and policies related to the collection, use, and storage of information about users of the Services. You acknowledge and agree that you are solely responsible for the accuracy and content of your personal information that you provide through the Services.
12. Disclaimer of Warranties
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR THE CONTENT OR YOUR DOWNLOADING OF ANY MATERIAL FROM THE SERVICES OR THE CONTENT, OR ON ANY WEBSITE LINKED TO THE SERVICES.
YOUR USE OF THE SERVICES OR THE CONTENT IS AT YOUR OWN RISK. THE SERVICES AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. NOTHING IN THE SERVICES OR THE CONTENT IS FINANCIAL OR MEDICAL ADVICE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SERVICES OR THE CONTENT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR THE CONTENT WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. COMPANY MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE OF THE SECURITY, RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY, OR COMPLETENESS OF THE SERVICES OR CONTENT. COMPANY IS NOT LIABLE FOR ANY OMISSIONS OR ERRORS OF THE SERVICES OR CONTENT.
TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL COMPANY OR ANY OF ITS LICENSORS, SERVICE PROVIDERS, OR SUPPLIERS BE LIABLE UNDER OR IN CONNECTION WITH ANY LEGAL OR EQUITABLE THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO THE SERVICES, OR ANY CONTENT CONTAINED ON OR IN THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, ENHANCED OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
The limitation of liability set out above does not apply to liability resulting from our gross negligence or willful misconduct.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
14. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, or Company's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.
15. No Third-Party Beneficiaries
You acknowledge and agree that, except as otherwise expressly provided in these Terms, there will be no third-party beneficiaries to these Terms.
16. Governing Law, Venue, and No Trial by Jury
All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction).
Any legal suit, action, or proceeding arising from, or related to, these Terms or the Services will be instituted exclusively in the federal courts of the United States or the state courts of Delaware; provided, however, we reserve the right to bring any suit, action, or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. Additionally, you expressly waive your right to a trial by jury and right to participate in a class action lawsuit.
17. Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
18. Changes to Terms
Except as provided in Section 25 (Entire Agreement) these Terms are subject to change by us in our sole discretion at any time. All changes are effective immediately when we post them on the Services, and apply to all access to, and use of, the Services thereafter. Please regularly check the Services to view the then-current Terms. When we make changes, we will make a new copy of the latest version of the Terms available on the Services. We may require you to provide consent to the updated Terms in a specified manner before we permit further use of the Services. If you do not agree to any change after receiving a notice of such change, you must stop using the Services. Your continued use of the Services following the posting of any revised Terms constitutes your acceptance of all changes.
19. Monitoring and Enforcement
We have the right to take appropriate legal action, including without limitation, referral to law enforcement for any illegal or unauthorized use of the Services. Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
20. Termination
You may terminate your use of the Services at any time. We may, in our sole and absolute discretion, take whatever action we deem necessary to preserve the integrity of the Services and Content. Violation of any of these Terms may result in actions being taken by us, effective immediately or at a time determined by us, which may include without limitation: (i) temporarily suspending your access to the Services, or (ii) permanently terminating your access to the Services. Without limiting the foregoing, we retain the right to decline to provide the Services to any user who violates these Terms or our Privacy Policy.
Termination will not limit any of Company’s other rights or remedies. Section 5 (Subscriptions and Payment), Section 6 (Ownership and Intellectual Property), Section 7 (Your Materials), Section 8 (User Feedback), Section 12 (Disclaimer of Warranties), Section 13 (Limitation of Liability), Section 16 (Governing Law, Venue, and No Trial by Jury), Section 17 (Limitation of Time to File Claims) Section 19 (Monitoring and Enforcement) Section 20 (Termination), Section 24 (Waiver and Severability), and any other provision that, by its nature, is intended to survive termination, will survive termination of these Terms.
21. DMCA Copyright Notice and Takedown Policy
If you are a copyright owner and you believe your work has been copied and used improperly on the Services, please contact us at:
CampusTap Inc. D.B.A. Esprezzo
PO Box 52000, Boston MA 02205
Email: contact@esprezzo.io
Pursuant to 17 U.S.C. § 512(c), to be effective, the notification to us must include the following information: (i) physical or electronic signature of a person authorized to act on behalf of the copyright owner; (ii) description of the work you claim has been infringed and the description and location of the alleged infringement with respect to the Services; (iii) your contact information including address, telephone number and email address; (iv) a written statement that you have a good faith belief the accused usage is infringing; and (v) a statement by you under penalty of perjury that the information in the notice is accurate and that you are duly authorized to act on behalf of the copyright owner.
Please note that under Section 512(f) of the Digital Millennium Copyright Act, any person who knowingly materially misrepresents that material is infringing may be subject to liability. If you are unsure whether material on the Services is infringing, we suggest that you contact an attorney prior to sending notice.
22. Notice to California Residents
BY USING THE SERVICES, YOU WAIVE YOUR RIGHTS WITH RESPECT TO CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS, “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”
If the Services are at any time deemed an electronic commercial service (as defined under California Civil Code Section 1789.3), California residents are entitled to the following specific consumer rights information:
The provider of the Services is:
CampusTap Inc. D.B.A. Esprezzo
PO Box 52000,
Boston MA 02205
United States
If you should have any further questions, the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
23. International Use
If you are using the Services or accessing the Content from outside the United States, your information may be transferred to, stored, and processed in the United States where our servers may be located.
Company makes no representation that the Services or Content are appropriate or available for use in locations outside the United States, and access to the Services or Content from territories where such Services or Content is illegal is prohibited. Those who choose to access the Services and Content from locations outside the United States do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Services or Content in violation of United States export laws and regulations.
If you use the Services or access the Content outside the United States you, (i) consent to the transfer, storage, and processing of your information to and in the United States; (ii) will not access or use the Services or Content if you are on the United States Treasury Department’s “Specially Designated Nationals and Blocked Persons List,” or are located in a country embargoed by the United States; and (iii) agree to comply with all local laws, rules, and regulations including all laws, rules, and regulations in effect in the country in which you reside and the country from which you access the Services. The Services are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or that would subject Company or its affiliates to any registration requirement within such jurisdiction or country.
24. Waiver and Severability
No waiver by the Company of any term or condition set out in these Terms will be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms will not constitute a waiver of such right or provision.
If any provisions of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision will be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.
25. Entire Agreement
These Terms are the complete and exclusive agreement between you and Company with respect to the Services, and supersede all prior and contemporaneous discussions, understandings, agreements, representations and warranties, whether written or oral, regarding the Services.
26. Contact Information
The Services are operated by CampusTap Inc. D.B.A. Esprezzo. All other questions, feedback, comments, requests for technical support, and other communications relating to the Services should be directed to: contact@esprezzo.io.